Using electronic medical record notes to measure ICU telemedicine utilization

Amy M.J. O'Shea, Mary Vaughan Sarrazin, Boulos Nassar, Peter Cram, Lynelle Johnson, Robert Bonello, Ralph J. Panos, Heather S. Reisinger

Research output: Contribution to journalArticlepeer-review


Given the complexity of high-acuity health care, designing an effective clinical note template can be beneficial to both document patient care and clarify how telemedicine is used. We characterized documented interactions via a standardized note template between bedside intensive care unit (ICU) providers and teleintensivists in 2 Veterans Health Administration ICU telemedicine support centers. All ICUs linked to support centers and providing care from October 2012 through September 2014 were considered. Interactions were assessed based on initiation site, bedside initiator, contact type, and patient care change. Of 14 511 ICU admissions with teleintensivist access, teleintensivist interaction was documented in 21.6% (N=3136). In particular, contacts were primarily initiated by bedside staff(74.4%), use increased over time, and of contacts resulting in changes in patient care, most were initiated by a bedside nurse (84.3%). Given this variation, future research necessitates inclusion of utilization in evaluation of Tele-ICU and patient outcomes.

Original languageEnglish (US)
Article numberocx029
Pages (from-to)969-974
Number of pages6
JournalJournal of the American Medical Informatics Association
Issue number5
StatePublished - Sep 2017
Externally publishedYes


  • Critical care
  • Intensive care units
  • Telemedicine
  • United States Department of Veterans Affairs
  • Veterans

ASJC Scopus subject areas

  • Health Informatics


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