Strengthening the feedback culture in a postgraduate residency program

Muhammad Tariq, Jack Boulet, Afaq Motiwala, Sana Saeed, Safia Awan, Tabassum Zehra, Syeda Ali

Research output: Contribution to journalArticlepeer-review

Abstract

Background: Feedback is defined as specific information presented to a learner that facilitates professional development through the process of reflection. Timely provision of constructive feedback to learner is important in optimizing the learning curve. The aim of the current study was to see the effectiveness of various interventions on feedback practices of faculty members. Methods: This is a quasi-experimental study (pre-and postdesign). It was conducted from November 2009 to March 2011 at The Aga Khan University, Pakistan. Faculty development workshops, allotment of specified feedback time, and restructuring of residency feedback forms were done as interventions. Data collection was done pre-and postintervention. Resident's and faculty satisfaction regarding the feedback process were evaluated using a prepiloted questionnaire. Paired t-Test was applied to assess the effect of interventions on faculty and resident's satisfaction. Results: The mean satisfaction scores of residents were significantly improved (P < 0.05). Pre-and postintervention faculty satisfaction score also demonstrated significant difference in overall satisfaction level, from 47.88 ± 13.92 to 63.40 ± 8.72 (P < 0.05). Discussion: This study showed improved faculty engagement and satisfaction for the provision of feedback to the trainee resident. Strengthening this, culture requires continuous reinforcement, individualized feedback to the faculty members regarding their feedback practices, and continuing faculty development initiatives.

Original languageEnglish (US)
Pages (from-to)96-100
Number of pages5
JournalEducation for Health: Change in Learning and Practice
Volume34
Issue number3
DOIs
StatePublished - Sep 1 2021
Externally publishedYes

Keywords

  • Faculty development
  • Feedback
  • Formative assessment

ASJC Scopus subject areas

  • General Medicine

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